Improve Your Processes
Why do we think in terms of processes since a couple of years? Why do processes matter more than departments?
It is the priority of business targets over partial responsibility. The company is more than a couple of single units. At the same time overall responsibility needs to be divided into departmental shares is crucial for general success. It has no meaning if a single department is perfect and all others are less.
Equal high quality throughout your company is essential. One department is preparing and feeding the next. Every department is having the business target in mind in each steps of a process.
What processes does you company cover? Which ones are optimized?
Order to Cash
Purchase to Pay
Transaction to Report
Communication to Relation
Observe to Improve
Business Plan to Results
Idea to Innovation
SBU Development to Acquisition
Management accounting, controlling of business processes, optimizing the support by IT is the view to ensure profitability.
What is the concept of marketing for serving the customer is the concept of controlling for the assurance of profitability. - Do we have the same understanding of marketing and controlling?
In the end it means: Let the figures of the income statement tell you, where your business stands today and where your business needs improvements.
Your numbers don't talk to you? Let's make them readable.
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